Team Craig ensures the quality of the products and services we provide in a performance-based contracting environment using fleet business best practices. Our established Quality Control Plan (QCP) will be customized for each task and will be compliant with applicable standards. We are committed to maintaining industry standards, including:

  International Organization for Standardization (ISO-9000:2001)

  Carnegie-Mellon Software Engineering Institute's Maturity Model Capability

  Institute of Electrical and Electronics Engineers

  Federal Information Processing Standards (FIPS)

  National Institute of Standards and Technology

These QCP's will define the techniques, procedures and methodologies that will be used for applying Quality Assurance (QA) and Quality Control (QC) to Task Orders. Monitoring methods such as Inspections, Document Reviews, Customer Surveys, and Audits will be used to ensure that Team Craig is performing the services satisfactorily as they relate directly to critical performance objectives.