Capabilities
NASA HITSS
NASA Headquarters Information Technology Support Services (HITSS) encompass integrated Information Technology (IT), systems engineering and operations, and IT-related management support services to all agency mission directorates and support offices at NASA Headquarters in Washington, D.C. This contract covers planning, development, implementation, integration, oversight, and evaluation of NASA or federal IT activities. http://hitss.hq.nasa.gov/.

Craig provides services to the for the NASA HQ Information Technology Support Services (HITSS) contract. Services performed encompass integrated Information Technology (IT), systems engineering and operations, and IT-related management support services to all agency mission directorates. This contract covers planning, development, implementation, integration, oversight, and evaluation of NASA or Federal IT activities. Support is provided for several distinct areas:
  • Video Teleconferencing Systems
  • Computer Training Center
  • User Resource Center (URC)
  • Outreach function
  • HITSS help desk support ticket dispatch
  • Desktop support functions
  • Forms development
Craig provides the following skill set:
  • Branch Mgr. II
  • Technician II
  • Logistics Specialist III
  • Engineer V
  • Planning/Scheduler III
  • Training Specialist III
  • System Analyst III
  • System Analyst IV
  • System Analyst V
  • Customer Support Specialist III