The overall objective of the E-6B Program Training Situation Analysis (TSA) effort is to conduct a TSA in accordance with (IAW) MIL-HDBK-29612B. In addition to the TSA, other objectives include analysis and requirements for a community Learning Management System (LMS), the implementation of an E-6B Training/Aircraft Concurrency Database (TACD), and a Front End Analysis (FEA) delineating the effect of changes to the overall E-6B training system resulting from ongoing Engineering Change Proposals on the E-6B aircraft.
Craig works to identify, document, and recommend programs and processes to provide quality systems and products
Craig provides information technology analyses to support training and simulation products and systems
Craig works with NAVAIR TSD to implement an E-6B Training/Aircraft Concurrency Database (TACD)
NASA Headquarters Information Technology Support Services (HITSS) encompass integrated Information Technology (IT), systems engineering and operations, and IT-related management support services to all agency mission directorates and support offices at NASA Headquarters in Washington, D.C. This contract covers planning, development, implementation, integration, oversight, and evaluation of NASA or federal IT activities.
Craig provides support for several distinct areas: Video Teleconferencing Systems, Computer Training Center, User Resource Center, Outreach function, HITSS help desk support ticket dispatch, desktop support functions and forms development
Craig provides a full time Training Manager/Instructor and Training Coordinator at NASA Headquarters
Craig performs a large variety of tasks including hardware/software/facility/user support: Types of support provided include password change, account lock out, dialing in to VPN, Resolving system hang ups, Addressing Microsoft Office application problems, i.e., MS Word, Excel, PowerPoint. Craig sets up NASA/NMO personnel for video teleconference on Tanberg state of the art video teleconferencing systems and prepares PowerPoint presentations for remote viewing at NASA sites. Other tasks include upgrading existing infrastructure (desktop to laptop form factor, newer faster pc, printers) including imaging of all necessary software/hardware; maintaining inventory and ensuring all NASA property it tagged correctly
Craig sets up NASA/NMO personnel for video teleconference on Tanberg state of the art video teleconferencing systems and prepares PowerPoint presentations for remote viewing at NASA sites. Other tasks include upgrading existing infrastructure (desktop to laptop form factor, newer faster pc, printers) including imaging of all necessary software/hardware; maintaining inventory and ensuring all NASA property it tagged correctly
Craig provides on-call after-hours support for over 100 Critical Systems and coordinates repair as needed with outside providers
Craig supports the NASA Headquarters CIO with systems engineering support. This office regularly reviews existing IT infrastructure at HQ and seeks improvement or expansion, as well as evaluating the need for new IT services
The management goals of the Distributed Computing Environment of the U.S. Joint Forces Command are to provide robust, secure computer networks and applications and solve interoperability problems in the networked environment in order to secure distributed applications can be effectively built, executed, and maintained.
Craig supports IT professional, technical and management services to the USJFCOM for Information Assurance (IA) including IA Architecture Design, IA Engineering Support, Security System Management, and Security Accreditation Support
Craig provides support for the security analysis of operating system hardware, software and firmware to research information security vulnerabilities, incidents, and identify necessary information security safeguards to implement in order to protect USJFCOM information technology assets
Craig provides Help Desk support by processing incoming calls, maintaining call records; providing remote access troubleshooting and off hours availability, including 24/7 operation as necessary; providing custom installs and support, desk side customer assistance, technical expertise, employee training and customer training. Craig Technologies Help Desk Team provides maintenance support of information system (IS) hardware, software, and system administration support including system configuration changes, software updates and system migrations
The Defense Information Systems Agency (DISA) Defense Enterprise Computing Center (DECC) facility at Mechanicsburg provides centralized information system processing services to a diverse customer base from Department of Defense (DoD) Agencies, including the Joint Commands, all Military Departments, and other governmental agencies which may obtain services on a reimbursable funding basis. The DECC Mech mission depends on the successful, well-maintained operation of the hardware components and interconnected sub-systems.
Craig performs Database Manager (DBM) and System database administration (DBA) functions to include software installation and maintenance; building new database regions, working with the customer application DBA and CDA to troubleshoot problems with the application relative to the database environment, system and vendor software. These services are provided on a 24/7 on-call basis
Craig provides technical advice and consulting services during the development of application programs and system interfaces. These services are provided on a 24/7 on-call basis
Craig ensures the DBMS environments are monitored and alerts issued for problems that impact production
Craig provides all technical support including installation, maintenance and tuning of other products which are part of, or in support of the Oracle, CICS, DB2, Datacom and Adabas environment such as Natural or other third party products
Craig supports the M204 DBMS and FOCUS software
The SWFTS ECDE is a website that provides a portal to the tools, processes, data, and software shared across the SWFTS domain and enables more efficient communication between the development agencies that contribute to the submarine tactical systems. This effort by Craig engineers involved adapting old techniques of data management to new, simpler, faster methodologies. Tedious manual methods were replaced with automatic techniques thereby vastly improving customer efficiency. Personnel can now alter and upload data from the field rather than being limited to local systems. This new methodology also provides a robust and generic security level check without having to change any of the existing links requests within the application thus effecting a truly seamless integration.
Craig worked to develop a new method of converting dynamic data from SQL Server into a suite of templated excel files used by the end users to then change and upload the changed data back into the SQL Server
Craig developed a methodology to copy a master excel file from the web-server with all of its VBA code intact and have that copy ready to accept new data. This task was completed and delivered in the form of a standalone struts-based java web application which the on-site WITT development team has since integrated into the main WITT application
Craig contributes to the evaluation and subsequent selection of a web portal/Content Management System (CMS) technology to be used as the basis to implement the SWFTS ECDE, and evaluates security and website usability issues and tradeoffs
Craig contributes to the implementation, development, and maintenance of the ECDE website and in the training of personnel
Integrated technology systems and their seamless operations are critical to maintaining a unified and responsive network. We understand and adapt the inherent capabilities of existing and emerging IT technologies, and are able to deliver customized solutions and knowledgeable staff at all levels to give Craig Technologies clients the reliability they depend on with both long-term on-site monitoring and on-demand development.
Team Craig's Skill Sets
- Network & Centralized IT Help Desk
- Data Center Operations
- Network Administration
- User Resource Support
- Customer Outreach
- Video Teleconferencing
- IT Infrastructure Review
- Client/Server Implementation
Operation and Maintenance of
Distance Learning Systems
Database Design, Development &
- Information Assurance (IA)
- IA Architecture design
- IA Engineering Support
- Security System Management
- Security Accreditation Support
- Systems Security Analysis
- Trend Analysis
Research, Develop, Design &
Implement Upgrades (HW/SW)
Application Development - .NET,
VS Foundation Server, Sharepoint
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